So, today I’m going to share with you Upwork’s top customer service most in-demand skills, according to the Upwork press releases on Jan 11, 2022.
If you have any skills, then you can start freelancing on a top freelancing platform such as Upwork.
Upwork is an American freelance platform.
Upwork was founded in 2015.
So, it allows your customers:
- To Interview.
- To Hire.
- Work with freelancers.
- Work with freelance agencies through the company’s platform.
In the below screenshot, you can see the detailed top 10 most in-demand skills that we are going to discuss.
Upwork’s Top 10 Most In-Demand Customer Service Skills:
Upwork’s top 10 most in-demand customer service skills in 2022 are listed below.
1-Customer Service
2-Customer Support
3-Email Communication
4-Phone Support
5-Email Support
6-Communication Etiquette
7-Online Chat Support
8-Answering Product Questions
9-Data Entry
10-Administrative Support
According to Upwork Research, the skills that have the highest growth on the Upwork platform are.
- Web Programming (43%).
- Web Design (31%).
- Social Media Marketing (25%).
Further Reading:👇
- Upwork Releases Top 10 Most In-Demand Skills For Technology In 2022.
- Upwork Releases Top 10 Most In-Demand Skills For Marketing In 2022.
FAQ:
What are the Most In-Demand Skills for Freelancing?
So, the 10 most in-demand freelance marketing skills are:
- Social media marketing.
- Social media management.
- Marketing strategy.
- Lead generation.
- B2B marketing.
- Instagram.
- Facebook.
- SEO.
How Do I Get a Job at Upwork?
Follow the below tips to get fast and more jobs at Upwork:
- Start sending proposals on Upwork regularly.
- Make a goal for lots of Upwork job invitations.
- Prepare well for the Upwork interview.
- Start bidding with small jobs on Upwork.
- Try to get positive feedback.
- Optimize your Upwork profile.
Is Upwork Good for Beginners?
Yes absolutely. For example, if you are a beginner and want to start freelancing and also want to become a successful freelancer in a few days, then start freelancing on Upwork.
Is Upwork Paid or Free?
Upwork is free, not paid.
Is Upwork or Fiverr Better?
It depends on choices. For example, if you have larger projects or tasks that require the knowledge and insight of a specialist, then Upwork will be the better option for you.
So, if you’re just looking for someone to handle something only simple, then Fiverr will be the better option for you.